Knowledge process outsourcing kpo is the outsourcing of core, informationrelated business activities to individuals that typically have advanced degrees and expertise in a specialized area. Outsourcing professional body of knowledge opbok delivery plan it domain outsourcing ito information technology outsourcing bpo business process outsourcing kpo knowledge process outsourcing onshore home country nearshore nearby country o. To receive your electronic copy of the outsourcing professional body of knowledge opbok, click here. As an iaop member, youll join a network of over a hundred thousand members and affiliates who work in the field, with a wealth of knowledge and experience you cant find anywhere else. Iaop is my goto resource for personal and professional development and for identifying trends in a fastpaced, dynamic marketplace. Outsourcing professional body of knowledge opbok is a trademark of the international. Click on document outsourcing professional body of knowledge opbok iaop iaop. Pdf service outsourcing and its effects on knowledge. Collaborative partnerships are an integral piece of the success strategy for nearly every organization in the world. Download outsourcing professional body of knowledge. Learn vocabulary, terms, and more with flashcards, games, and other study tools.
Iaop the association with collaboration at its core. Whether your goal is to earn 15 points toward the certified outsourcing professional cop. Pdf knowledge management km in information technology outsourcing ito is important to the organizations which pursue longterm strategic benefits. This substantial title is the official version of the outsourcing professional body of knowledge by iaop international association of outsourcing professionals. Iaop brings together professionals and academics from all over the world to share techniques, technology and most of all, exciting new ideas. Then you can start reading kindle books on your smartphone, tablet, or computer no kindle device required. Download it once and read it on your kindle device, pc, phones or tablets. Pdf the role of lean principles in supporting knowledge. Start studying service management 9 service supply relationships. Outsourcing professional body of knowledge opbok version 10 kindle edition by. The purpose of the paper is to identify changes in different types of knowledge in a service outsourcing relationship as knowledge is transferred from the client to the provider, which. The shrm body of competency and knowledge 5 introduction more recently, shrm undertook an extensive refinement of the shrm bock, to clarify the competencies and functional areas.
Content for this oneday governance workshop is based on the outsourcing professional body of knowledge opbok and the outsourcing professional standards developed by iaop and the outsourcing standards board. Publisher and knowledge partner of best practices books and ebooks in it management, project management enterprise architecture and business management. Read pdf kindle outsourcing professional body of knowledge. To see a comparison of the opbok and the new iso35000 guidance, contributed. Iioms founder jerry durant, was confronted with his first outsourcing engagement.
Get your kindle here, or download a free kindle reading app. This substantial title is the official version of the outsourcing professional body of knowledge by iaop international association of outsourcing professionals, in short. Outsourcing professional body of knowledge opbok version 10. Body of knowledge bok refers to the core teachings and skills required to work in a particular field or industry. Outsourcing professional body of knowledge van haren publishing. Joe harrisonindustry leaders say it outsourcing professionals. For well over a decade, iaop has been the association that professionals working in these. This document comes with our free notification service, good for the life of the document. The outsourcing professional body of knowledge opbok the outsourcing. History the outsourcing management body of knowledge ombok started its journey in 1988. Outsourcing professional body of knowledge opbok version. Iaopopbok outsourcing professional body of knowledge.
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